ZenithByte Games

Privacy Policy for TurboShield VPN
Effective Date: 10/01/2024

Welcome to TurboShield VPN! At ZenithByte, we prioritize your privacy and the security of your data. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using TurboShield VPN, you consent to the practices described below.

1. Information We Collect

a. Personal Information

  • Account Information: When you create an account, we collect your email address and password.
  • Payment Information: If you opt for premium services, payment details are collected securely via trusted third-party payment processors.

b. Non-Personal Information

  • Usage Data: We collect data about how you use our services, including connection times, bandwidth usage, and general location data.
  • Device Information: We collect details about your device, such as hardware model, operating system version, and unique device identifiers.

c. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze app performance, and personalize content.

2. How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our VPN services, manage your account, and provide customer support.
  • Advertising: We display Google Ads in the app. Ads may be tailored based on non-sensitive information such as general location and device type. We do not use VPN usage data for ad targeting.
  • Analytics: To analyze app usage patterns, troubleshoot issues, and enhance security.
  • Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.

3. Data Sharing

  • Service Providers: We share data with trusted third-party service providers who assist in operating our app (e.g., payment processors, analytics providers).
  • Advertising Partners: We share non-sensitive data with Google Ads, in adherence to Google Ads Privacy Terms.
  • Legal Requirements: We may disclose information when required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption via Secure Socket Layer (SSL) technology. Despite these measures, no system is entirely secure.

5. Data Retention and Deletion

  • We retain your data only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations.
  • Upon account deletion, all personal data is permanently removed, except for data retained to meet legal or security requirements.

6. Account Deletion

You can delete your account:

  1. Within the App: Navigate to the account settings and select “Delete My Account.”
  2. On Our Website: Visit www.zenithbyte.biz/delete-account and submit your deletion request.
    Once your account is deleted, all associated data will be permanently removed. If certain data must be retained for legal or security purposes, you will be informed at the time of deletion.

7. Children’s Privacy

TurboShield VPN is not intended for users under 18. We do not knowingly collect personal information from children under 18.

8. Usage of App Set ID

We use App Set ID for analytics and fraud prevention purposes.

  • Prohibited Use: App Set ID is not used for ad personalization or advertising measurement.
  • Transparency: Its use is disclosed in this privacy policy, and user consent is obtained where required.

9. International Data Transfers

If you access TurboShield VPN from outside the United States, your data may be transferred to and processed in the U.S. or other countries where we operate.

  • We comply with data protection laws such as GDPR and ensure the safety of your personal information during such transfers.

10. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Restrict certain processing of your data.
  • Withdraw your consent to data collection or usage at any time.

To exercise these rights, contact us at support@zenithbyte.biz.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and we encourage you to review it regularly.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, contact us:

Thank you for choosing TurboShield VPN. Your privacy is our priority.